Cookie Usage Policy
The Cookie Usage Policy (hereinafter – the “Policy”) describes the types of cookies, purposes of their use, rules for processing data collected by the Operator during the use of the website https://prhotelgroup.ru (hereinafter – the “Website”) by Visitors, and the ways in which Visitors can refuse the processing of cookies.
Terms and Definitions
The following terms are used in this Policy:
Website Visitor (Visitor) – a person who visits and uses the Website.
Website – a set of software and hardware tools that ensures the publication of information and data for public viewing, united by a common purpose, through technical means used for communication between computers over the Internet. The Website is located at https://prhotelgroup.ru.
Yandex – Limited Liability Company “YANDEX”, OGRN 1027700229193, 119021, Moscow, Lev Tolstoy St., 16.
Cookie – a small piece of data that the Website requests from the browser used on the Visitor’s computer or mobile device. Cookies reflect the Visitor’s preferences or actions on the Website, as well as information about their device, date, and session time. Cookies are stored locally on the Visitor’s computer or mobile device. The Visitor may delete saved cookies in the settings of the respective browser.
IP Address – a unique network address of a node in a computer network built on the IP protocol.
General Provisions
2.1. Upon the first visit to the Website using a new browser or in private browsing mode, a banner is displayed notifying the Visitor about the collection of cookies and requesting the Visitor’s consent to the processing of their cookies.
2.2. By clicking the “Accept” button or continuing to use the Website, the Visitor gives their consent to the processing of their cookies and confirms agreement with the provisions of this Policy. Continuing to use the Website includes clicking any link or button on the Website and viewing content on any page of the Website.
2.3. The Visitor can refuse the use of cookies in the settings of their browser (this option can be found in the “Help” section of the respective browser).
The Visitor may also:
Configure acceptance or blocking of cookies through the browser (see “Help” or “Settings”).
Disable analytical and advertising cookies using tools (e.g., Google Analytics Opt-out).
Manually delete cookies through websites (e.g., allaboutcookies.org) or browser settings.
In such cases, the Website will use only those cookies that are strictly necessary for its operation and the services offered, although such refusal may lead to incorrect Website functioning.
2.4. The Operator uses third-party tools that may collect data according to their policies. The Operator recommends that Visitors review these documents independently.
2.5. The Policy applies only to the Website. The Operator does not control and is not responsible for third-party websites that the Visitor may access via links on the Website.
Data Processing on the Website
3.1. This Policy establishes the Operator’s obligations to maintain confidentiality and protect the privacy of Visitor data that may be obtained during the Visitor’s use of the Website.
3.2. The Operator protects data automatically transmitted when the Visitor visits Website pages where statistical scripts are installed, including:
IP address;
Information about the browser and page address (or other program accessing the Website);
Access time;
Referrer (previous page address);
Other information from cookies (depending on the type of cookie described in Section 4 of this Policy).
When transferring personal data (including IP addresses, cookies data, and other information) to third parties (e.g., advertising platforms, analytics services, marketing partners), the Operator:
Ensures compliance with applicable law;
Concludes agreements with third parties obliging them to process data only for specified purposes and with security measures in place;
Transfers anonymized data whenever possible (e.g., for analytics).
3.3. The Website implements the web analytics service “Yandex.Metrica,” provided by Yandex under the following terms:
3.3.1. Yandex.Metrica uses cookies;
3.3.2. Information about the Visitor’s use of the Website collected via cookies is transferred to Yandex and stored on Yandex servers located in the Russian Federation. Yandex processes the received information to evaluate the Visitor’s use of the Website and generate reports on Website activity.
3.3.3. Yandex processes the information in accordance with:
The Cookie Usage Policy, available at https://yandex.ru/legal/cookies_policy;
The Terms of Use of the “Yandex.Metrica” service, available at https://yandex.ru/legal/metrica_termsofuse;
The Privacy Policy, available at https://yandex.ru/legal/confidential.
By continuing to use the Website, the Visitor agrees to the processing of their data by Yandex as described above.
3.4. The Website also uses the following services:
VK / myTarget – advertising and promotion (https://vk.com/data_protection?section=rules);
Roistat – analytics (https://roistat.com/ru/privacy);
Bnovo – hotel and booking management system (https://bnovo.ru/privacy-policy/);
Host Assist – hotel business automation (https://hostassist.ru/privacy).
Types of Cookies Used by the Operator
4.1. Session Cookies exist only in temporary memory while the Visitor is on the Website page. Browsers usually delete session cookies when the Visitor closes the Website window. Session cookies allow the Website to remember information about the Visitor’s choices on previous pages to avoid re-entering information (e.g., interface language, preferences).
4.2. Persistent Cookies are stored on the Visitor’s device and are not deleted when the browser is closed. Persistent cookies can save user settings for the Website, allowing these preferences to be used in future sessions. They help identify the Visitor as a unique Website user and recall prior actions.
4.3. Statistical Cookies collect information about how the Visitor uses the Website, such as which pages they visit and which links they click. The main purpose of these cookies is to improve the Website’s functionality.
4.4. Necessary Cookies – the minimum set required for the correct functioning of the Website.
4.5. Advertising Cookies (including third-party) – allow ads to be shown according to the Visitor’s interests. They may be placed by partners and used for retargeting.
4.6. Analytical Cookies – used by analytics systems (e.g., Yandex.Metrica) to collect statistics on Visitor traffic and behavior. Data is anonymized if the Visitor is not logged in.
4.7. Performance Cookies – help analyze Website performance: page visits, traffic sources, load times. Data is anonymized.
Purposes of Visitor Data Collection
5.1. The Operator uses cookies and other tracking technologies to ensure the operation of the Service, analyze traffic, and for marketing and advertising purposes. Cookies used on the Service may relate to anonymized information, but in some cases (e.g., when there is a personal account or IP addresses are collected), they may be linked to Personal Data or considered as such under applicable law.
5.2. Information about Visitor actions is processed to improve the services provided by the Operator, determine Visitor preferences, and provide targeted information about services.
Additional Conditions
6.1. The Website owner may make changes to the Policy.
6.2. The new Policy comes into effect from the date of its posting on the Website, unless otherwise specified in the new version.
6.3. The current Policy is posted online at https://prhotelgroup.ru. If Visitors have questions regarding the processing of personal data or the exercise of their rights as data subjects, they may contact the Operator by sending a request to: info@prhotelgroup.ru. The response time for a request is 10 (ten) business days.